Terms of service

Last updated: January 23, 2026

1. GENERAL INFORMATION

This website is operated by INSUFFƎR®, with registered address in Madrid, Spain.
Throughout the site, the terms “we”, “us” and “our” refer to INSUFFƎR®.

INSUFFƎR® offers this website, including all information, tools and services available, subject to the user’s acceptance of all terms, conditions, policies and notices stated here.

By accessing our site or placing an order, you agree to be bound by these Terms and Conditions, as well as by our Privacy Policy, Returns Policy, and Cookies Policy.

Our store is hosted on Shopify Inc., which provides us with the e-commerce platform.

2. ACCESS AND USE CONDITIONS

Users agree to make appropriate use of the website and its content in accordance with the law, good faith and public order.

Use of the website for unlawful, fraudulent purposes or in violation of third-party rights is prohibited.

Access to the site is free of charge, except for connection costs charged by the user’s internet provider.

3. AGE REQUIREMENT

To make purchases on this website, users must be at least 18 years old or have legal authorization from a parent or guardian.

INSUFFƎR® is not responsible for purchases made by minors without supervision.

4. PRODUCTS AND AVAILABILITY

All products offered are subject to availability.
INSUFFƎR® reserves the right to remove, modify or replace products without prior notice.

Product images and descriptions are for illustrative purposes only and may not exactly reflect the final product, particularly with regard to colors due to screen settings.

5. PRICES AND PAYMENTS

Prices are stated in euros (€) and include legally applicable taxes, unless otherwise indicated.

INSUFFƎR® reserves the right to change prices at any time without affecting confirmed orders.

Payments are processed through secure platforms provided by Shopify and its authorized payment gateways.

6. PURCHASE PROCESS

Once an order is placed, the user will receive an order confirmation email.
INSUFFƎR® reserves the right to cancel orders for justified reasons such as:

- Stock errors

- Pricing errors

- Suspected fraud

In such cases, the full amount paid will be refunded to the customer.

7. SHIPPING AND RETURNS

Shipping, returns and refund conditions are governed by our:

- Returns & Refunds Policy

- Shipping Policy

Available on the website.

8. RIGHT OF WITHDRAWAL

In accordance with European regulations, users have 14 calendar days to withdraw from their purchase without providing justification, in accordance with our Returns Policy.

9. LIABILITY

INSUFFƎR® shall not be liable for:

- Service interruptions due to technical issues

- Errors arising from improper use of the website

- Viruses or other harmful elements beyond its control

Under no circumstances shall INSUFFƎR® be liable for indirect damages, loss of profits or loss of data.

10. INTELLECTUAL PROPERTY

All website content (texts, images, logos, design, trademarks) is the property of INSUFFƎR® or third-party licensors and may not be reproduced in whole or in part without express authorization.

11. THIRD-PARTY LINKS

This website may contain links to external websites.
INSUFFƎR® is not responsible for their content or privacy policies.

12. PROHIBITED USES

It is prohibited to:

- Use the website for unlawful purposes

- Infringe intellectual property rights

- Introduce viruses or malicious code

- Collect personal data without consent

- Impersonate others

INSUFFƎR® reserves the right to restrict access to users who violate these rules.

13. DATA PROTECTION

Personal data is processed in accordance with our
Privacy Policy,
in compliance with the GDPR and LOPDGDD.

14. AMENDMENTS

INSUFFƎR® reserves the right to modify these Terms at any time.
Any changes will be published on this page.

15. GOVERNING LAW AND JURISDICTION

These Terms are governed by Spanish law.
Any disputes shall be submitted to the courts of Madrid, unless consumer protection regulations provide otherwise.

16. CONTACT

For any questions regarding these Terms, please contact:
📩 contact@insuffer.com